9/11 Memorial & Museum Tickets & Tours

Enhance your visit to the 9/11 Memorial & Museum with a guided tour of Ground Zero.

• A guided tour of Ground Zero offers deeper insights into 9/11’s impact with expert storytelling. An added bonus is the skip-the-line entry to the museum.
• With a guide personally connected to 9/11, hear stories of resilience starting at St. Paul’s Chapel, a refuge during the attacks.
• Visit the 9/11 Memorial and see the Survivor Tree, and Reflecting Absence, the largest man-made waterfalls in North America.
• Go on a self-guided tour of the 9/11 Museum. Discover first-person stories and artifacts that bring the events of 9/11 to life, at your own pace.
• See the Oculus, a striking symbol of renewal, and the One World Trade Center entrance, enhancing your understanding of the site's rebirth.

Inclusions

• Tour of Ground Zero, including outside St. Paul’s Chapel
• Local guide with a personal connection to 9/11
• Guided visit to the 9/11 Memorial
• 9/11 Museum skip-the-line entry ticket

Ground Zero Tour

St. Paul’s Chapel:

Visit this historic church, which miraculously survived the 9/11 attacks despite being just a block away.

9/11 Memorial:

Pay your respects to the victims of 9/11 at the World Trade Center Memorial site.

9/11 Museum:

Explore the museum on a self-guided tour featuring collections of media, memorabilia, and personal stories.

Oculus:

See the stunning One World Trade Center entrance, a symbol of resilience and renewal.

• It is recommended that you spend a couple of hours in the museum, but you’re welcome to stay for as long as it’s open.

• You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Maximize your visit to One World Trade Center by visiting both the 9/11 Museum & One World Observatory in one go.

• Save time and money with a combo ticket to One World Observatory and 9/11 Memorial & Museum, and make the most of your visit to the World Trade Center.
• Experience 360-degree views of the NYC skyline from over 1,200 feet above ground at the One World Observatory.
• Ascend in SkyPod elevators, explore interactive exhibits like the Horizon Grid, and enjoy the See Forever® Theater experience.
• Pay tribute at the Memorial Pools, stand in awe of the Survivor Tree, and gain insights into the events and aftermath of September 11, 2001.
• Delve into the stories and artifacts of 9/11 at the Museum, with access to current exhibitions that honor the victims, survivors, and heroes of the attacks.

Inclusions

One World Observatory

• Skip-the-box-office (ticketing counter)
• Timed entry

Access to:

• Observatory levels
• SkyPod elevators
• Horizon Grid
• See Forever® Theater

9/11 Memorial and Museum

• 9/11 Memorial and Museum timed entry ticket
• Access to current exhibitions, Survivor Tree, and Memorial Glade

One World Observatory

• Tip: Don't miss adding your place of origin to the guest registry at the Global Welcome Center.
• This ticket allows you to arrive at your selected time and skip the ticket purchase lines, but you still need to go through security lines.
• This experience is wheelchair accessible.

9/11 Memorial and Museum

• Tip: Pay respects at FDNY Memorial Wall, opposite World Trade Center, honoring firefighters lost on 9/11, at Engine 10/Ladder 10 firehouse.
• There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age.
• Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. All public restrooms have wheelchair-accessible stalls.
• Service animals are allowed at the Memorial.

• You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Visit the 9/11 Museum & take a 90-min cruise with Statue of Liberty views — both nearby for a seamless trip.

• Experience a moving tribute and breathtaking views. Explore the 9/11 Memorial & Museum, then sail past iconic landmarks on a 90-minute sightseeing cruise.
• Conveniently located just a 12-min drive apart, the 9/11 Memorial & Museum and the cruise departure point make it easy to experience both in one day.
• Plus, with flexible booking options, you can choose your visit date and time for both experiences according to your plans in the next step.

Inclusions

9/11 Memorial & Museum

• 9/11 Museum timed-entry ticket
• Access to the Museum's current exhibitions
• Access to 9/11 Memorial, Survivor Tree, and Memorial Glade
• Free Wi-Fi
• 9/11 Memorial & Museum $2 service fee

New York Sightseeing Cruise

• 90 min sightseeing cruise
• 10-minute photo opportunity at the Statue of Liberty
• Onboard English-speaking guide
• Snack bar & onboard family activities
• Onboard photographer

Exclusions

New York Sightseeing Cruise

• Food and drinks (can be purchased onboard)

9/11 Memorial & Museum

• Service animals are allowed at the Memorial.
• Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. All public restrooms have wheelchair-accessible stalls.
• There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age.

• You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Honor 9/11’s legacy and explore America’s immigration story with this historic combo experience.

• Explore resilience at the 9/11 Memorial & Museum, then uncover immigration history at the Statue of Liberty & Ellis Island—all in one booking.
• Visit two iconic landmarks located within easy reach of each other in Lower Manhattan, making it convenient to explore both in a single itinerary.
• Maximize your time with flexible booking options—choose to visit both sites on the same day or across different days, allowing you to experience them at your own pace.
• Enjoy the added convenience of ferry transfers to the Statue of Liberty & Ellis Island, making this combo the perfect choice for hassle-free sightseeing.

Inclusions

9/11 Memorial & Museum

• 9/11 Museum timed-entry ticket
• Access to the Museum's current exhibitions
• Access to 9/11 Memorial, Survivor Tree, and Memorial Glades
• Free Wi-Fi
• 9/11 Memorial & Museum $2 service fee

Statue of Liberty & Ellis Island Tickets with Ferry Transfers

• Priority entry at the Screening Facility Queue for the ferry
• Round-trip ferry transfers from New York
• Self-guided audio tour of Liberty Island & Ellis Island in 12 languages

Access to:

• Liberty Island
• Ellis Island
• Statue of Liberty Museum
• National Immigration Museum at Ellis Island

Exclusions

Statue of Liberty & Ellis Island Tickets with Ferry Transfers

• Access to Ellis Island's Hard Hat Tour
• Access to the State of Liberty Pedestal & Crown

9/11 Memorial & Museum

• Service animals are allowed at the Memorial.
• Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. All public restrooms have wheelchair-accessible stalls.
• There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age. 

Statue of Liberty & Ellis Island Tickets with Ferry Transfers

• The audio guide is available in Arabic, English, French, German, Hindi, Italian, Japanese, Korean, Mandarin, Portuguese, Russian and Spanish.
• Please plan your trip with a flexible schedule to board the ferry and clear the airport-grade security procedures at the Screening Facility.
• All minors (17 and under) must be accompanied by an adult (25 years or older).

• These tickets can't be cancelled or rescheduled.

Perfect for art & history lovers—explore NYC’s past and iconic Banksy artworks in one unique experience.

• Experience two iconic New York City museums in one visit–the 9/11 Memorial & Museum, offering a poignant tribute to resilience and remembrance, and The Banksy Museum, showcasing the rebellious creativity of the world’s most famous street artist.
• The 9/11 Memorial & Museum is a deeply moving tribute to the resilience of New Yorkers through its exhibits, artifacts, and the serene reflecting pools.
• The Banksy Museum brings you face-to-face with the artist’s iconic street art, showcasing thought-provoking works like Girl with a Balloon and Rage, and Flower Thrower on display.
• Enjoy the flexibility to explore both attractions on the same day or schedule your visits separately to suit your plans seamlessly.

Inclusions

9/11 Memorial & Museum 

• 9/11 Memorial Museum timed-entry ticket
• 9/11 Memorial & Museum $2 service fee
• Free Wi-Fi

Access to:

• Current exhibitions
• 9/11 Memorial
• Survivor Tree
• Memorial Glades

The Banksy Museum

• Entry to the museum

9/11 Memorial & Museum 

• The exhibition may not be appropriate for visitors younger than 10 years of age.
• Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. 
• All public restrooms have wheelchair-accessible stalls.
• Service animals are allowed at the Memorial.
• Expect security screening at the venue for all visitors, baggage and any personal mobility devices.

The Banksy Museum

• Pets are not allowed inside.
• The Banksy Museum is wheelchair accessible.
• Service animals are allowed inside.
• This experience is not suitable for children under 4 years.

• You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Have both a meaningful & relaxing day at NYC by exploring the 9/11 Museum, then unwinding at QC New York spa.

• Experience two New York City attractions in one visit and save money with a 10% discount while you’re at it! This combo offers tickets to the 9/11 Memorial & Museum and QC NY Wellness Spa both located in Lower Manhattan.
• Your ticket to the 9/11 Museum gives you access to moving exhibits and artifacts including the Survivor’s Stairs, Memorial Hall and more.
• The QC New York ticket with ferry transfers provides a rejuvenating spa escape with thermal baths, relaxation rooms, and gorgeous views of the Manhattan skyline, perfect for unwinding after a long day.
• Enjoy the flexibility to explore both attractions on the same day or schedule your visits separately to suit your plans seamlessly.

Inclusions

9/11 Memorial & Museum 

• 9/11 Memorial Museum timed-entry ticket
• 9/11 Memorial & Museum $2 service fee
• Free Wi-Fi

Access to:

• Current exhibitions
• 9/11 Memorial
• Survivor Tree
• Memorial Glades

QC New York

• Full-day admission to QC NY Wellness Spa
• Ferry to the spa from Battery Maritime Building Slip 5
• Bathrobes, sandals, and towels
• Shampoo, conditioner, and other essential hair & body products
• Hair blow dryers
• Locker with a private code or key

9/11 Memorial & Museum 

• The exhibition may not be appropriate for visitors younger than 10 years of age.
• Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. 
• All public restrooms have wheelchair-accessible stalls.
• Service animals are allowed at the Memorial.
• Expect security screening at the venue for all visitors, baggage and any personal mobility devices.

OQ New York

• The complimentary ferry operates daily, every half hour, from 10am to 10pm.
• This experience is only open to guests who are 21 years and above.
• The spa is not suitable for expectant mothers.

• You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Reflect on 9/11’s impact, then see NYC from the tallest outdoor deck in the Western Hemisphere.

• Save 10% with this combo ticket to the 9/11 Memorial & Museum and Edge Observation Deck.
• The two landmarks are just 4 miles apart, easily reachable by subway, taxi, or rideshare.
• Pay tribute at the 9/11 Memorial pools and explore powerful exhibits that offer a deep dive into the history and impact of 9/11.
• Take in breathtaking views from Edge, the highest outdoor sky deck in the Western Hemisphere, with thrilling glass floors and 360-degree panoramas.

Inclusions

9/11 Memorial & Museum

• 9/11 Museum timed-entry ticket
• Access to the Museum's current exhibitions
• Access to 9/11 Memorial, Survivor Tree, and Memorial Glade
• Free Wi-Fi
• 9/11 Memorial & Museum $2 service fee

 Edge Observation Deck

• Timed entry to Edge Observatory Deck

Access to:

• Indoor observation deck on Level 100
• Outdoor sky deck with angled walls
• Glass Floor, Skyline Steps, and Eastern Point
• Bonus digital souvenir

9/11 Memorial & Museum

• The venue is wheelchair and stroller accessible.
• Service dogs are allowed in the venue.

 Edge Observation Deck Tickets

• Mobility: Wheelchair accessible
• Service animals are also permitted at Edge.

• You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Dive deep into NYC's History and Artistry with 1 ticket to 2 museums.

• Book both the 9/11 Memorial & Museum and MoMA together and save over 10% compared to separate bookings for these Manhattan attractions.
• At the 9/11 Memorial & Museum, witness powerful exhibits like the Last Column and Survivor Stairs, reflecting on the tragedy and resilience of that fateful day.
• The 9/11 Memorial offers quiet reflection at the twin pools, while the museum showcases personal stories and artifacts, honoring the lives lost.
• MoMA is home to masterpieces from van Gogh, Picasso, Warhol, and more. Explore iconic works and innovative contemporary pieces across multiple galleries.
• From groundbreaking digital installations to timeless paintings, MoMA gives you an inside look at how modern art continues to evolve and inspire.

Inclusions

9/11 Memorial & Museum

• 9/11 Museum timed-entry ticket
• Access to the Museum's current exhibitions
• Access to 9/11 Memorial, Survivor Tree, and Memorial Glades
• Free Wi-Fi
• 9/11 Memorial & Museum $2 service fee

Museum of Modern Art

• Entry to MoMA
• Free audio guides in 9 languages: English, French, German, Italian, Japanese, Korean, Mandarin, Portuguese, and Spanish
• Entry to all special exhibitions

9/11 Memorial & Museum

• Service animals are allowed at the Memorial.
• Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. All public restrooms have wheelchair-accessible stalls.

Museum of Modern Art

• This experience is wheelchair accessible.

• These tickets can't be cancelled or rescheduled.

Explore 9/11’s impact, then experience NYC views in a whole new way through SUMMIT One Vanderbilt's immersive exhibits.

• Save time and money with a combo ticket, offering access to SUMMIT One Vanderbilt and the 9/11 Memorial & Museum.
• SUMMIT One Vanderbilt's observation deck spans 3 floors with immersive exhibits including 'Air', which creates a dreamlike state with immersive fog and mirrors.
• Check out the "Affinity" installation, where reflective orbs respond to your touch, and 'Levitation' offers daring views from glass sky boxes high above the city.
• Explore the 9/11 Museum's Historical Exhibition that details the attacks' timeline, events, and aftermath through authentic artifacts.
• Outside, reflect at the twin pools with names etched in bronze, stand by the resilient Survivor Tree, and stroll through the Memorial Glade.

Inclusions

SUMMIT One Vanderbilt

• Entry to SUMMIT Experience
• Access to all 3 floors and immersive experiences

9/11 Memorial & Museum

• 9/11 Museum timed-entry ticket
• Access to the Museum's current exhibitions
• Access to the 9/11 Memorial, Survivor Tree, and Memorial Glade
• 9/11 Memorial & Museum $2 service fee

SUMMIT One Vanderbilt

• Tip: Make sure to wear flat shoes since stilettos and boots could damage the mirrored floors.
• This experience is wheelchair and pram/stroller accessible.
• Your service animals are welcome at the venue.

9/11 Memorial & Museum

• Tip: Be respectful and mindful of others as this is a place of remembrance and mourning.
• This experience is wheelchair and pram/stroller accessible.
• Your service animals are welcome at the venue.
• There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age.

• You can cancel these tickets up to 48 hours before the experience begins and get a full refund.