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9/11 Museum Guided Tour | Highlights, Tips, FAQs, & More
Enhance your visit to the 9/11 Memorial & Museum with a guided tour of Ground Zero.
- A guided tour of Ground Zero offers deeper insights into 9/11’s impact with expert storytelling. An added bonus is the skip-the-line entry to the museum.
- With a guide personally connected to 9/11, hear stories of resilience starting at St. Paul’s Chapel, a refuge during the attacks.
- Visit the 9/11 Memorial and see the Survivor Tree, and Reflecting Absence, the largest man-made waterfalls in North America.
- Go on a self-guided tour of the 9/11 Museum. Discover first-person stories and artifacts that bring the events of 9/11 to life, at your own pace.
- See the Oculus, a striking symbol of renewal, and the One World Trade Center entrance, enhancing your understanding of the site's rebirth.
Enhance your visit to the 9/11 Memorial & Museum with a guided tour of Ground Zero.
- A guided tour of Ground Zero offers deeper insights into 9/11’s impact with expert storytelling. An added bonus is the skip-the-line entry to the museum.
- With a guide personally connected to 9/11, hear stories of resilience starting at St. Paul’s Chapel, a refuge during the attacks.
- Visit the 9/11 Memorial and see the Survivor Tree, and Reflecting Absence, the largest man-made waterfalls in North America.
- Go on a self-guided tour of the 9/11 Museum. Discover first-person stories and artifacts that bring the events of 9/11 to life, at your own pace.
- See the Oculus, a striking symbol of renewal, and the One World Trade Center entrance, enhancing your understanding of the site's rebirth.
Inclusions
- Tour of Ground Zero, including outside St. Paul’s Chapel
- Local guide with a personal connection to 9/11
- Guided visit to the 9/11 Memorial
- 9/11 Museum skip-the-line entry ticket
Ground Zero Tour
St. Paul’s Chapel:
Visit this historic church, which miraculously survived the 9/11 attacks despite being just a block away.
9/11 Memorial:
Pay your respects to the victims of 9/11 at the World Trade Center Memorial site.
9/11 Museum:
Explore the museum on a self-guided tour featuring collections of media, memorabilia, and personal stories.
Oculus:
See the stunning One World Trade Center entrance, a symbol of resilience and renewal.
- It is recommended that you spend a couple of hours in the museum, but you’re welcome to stay for as long as it’s open.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
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Hear from our guests
A guided tour of the 9/11 Memorial is…
✔️ Led by expert guides
Understand an important part of US history with a knowledgeable local guide who brings personal stories and historical insights to life. With expertise in the events of 9/11, they offer a thoughtful and informative experience in multiple languages.
✔️ A seamless experience
Navigating such a historically significant site can be overwhelming, but your guide ensures a smooth and well-paced visit. They handle the logistics, provide context for each site, and lead you through key exhibits, allowing you to focus on the experience rather than planning your route.
✔️ Thoughtfully structured
In 3.5 hours, visit the Memorial Pools, Survivor Tree, and key museum exhibits, including Foundation Hall and the Last Column. The tour follows a carefully planned route that ensures a meaningful and immersive experience.
✔️ Engaging and reflective
Your guide fosters a deeper connection by encouraging questions and discussion, making the experience both interactive and personal. By the end, you'll leave with a greater understanding of the impact and resilience surrounding 9/11.
Your guided tour explained
- The 9/11 Memorial holds countless stories of resilience, loss, and heroism. A local expert guide helps bring these narratives to life, providing historical context and emotional depth that make your visit truly meaningful.
- Skip the long lines and navigate the site with ease by following your guide’s expert advice. With priority access to the 9/11 Museum, you’ll spend more time exploring and less time waiting.
Recommended tours:
Combo: Ground Zero Guided Tour + 9/11 Museum Skip-the-Line Tickets
Highlights covered on the tour
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Frequently asked questions about 9/11 Memorial & Museum guided tours
What happens if I’m late?
Arriving late may result in missing key parts of the tour. Group tours operate on a fixed schedule, and the guide cannot wait. If you miss the start, you may be unable to join.
Is the tour suitable for kids?
While kids are allowed on tour, due to the emotional nature of the 9/11 Memorial, it may be more appropriate for older children who can engage with the historical significance. Guides provide thoughtful storytelling to help younger visitors understand, but parents should assess if their child is ready for this experience.
How much walking is involved?
Expect to walk approximately 1 to 1.5 miles during the tour. The experience includes outdoor areas like St. Paul’s Chapel and the Memorial Pools, followed by self-exploration of indoor exhibits in the 9/11 Museum at your own pace. Wear comfortable shoes and prepare to stand for extended periods.
Can I access restricted areas of the Memorial or Museum?
Standard guided tours cover key areas such as the Memorial Pools, Survivor Tree, and major exhibits inside the Museum. Certain restricted areas, such as behind-the-scenes archives, are not included.
In what languages are the 9/11 Museum guided tours?
The 9/11 Memorial guided tours are available in English and hand-held audio guides in 9 languages.
Can I explore on my own after the tour?
Yes, after the guided portion, you’re free to explore the 9/11 Museum at your own pace. You can revisit exhibits, spend extra time reflecting at the Memorial Pools, or explore nearby sites like the Oculus and One World Observatory.
