Inclusions
The 9/11 Memorial was very moving and getting to read about alot of the victims was super special as well. The One World observatory's views of New York were amazing! Highly recommend both experiences!
The overall experience was really good. Just one advice for the visiting people, don't take the ipad. Watch the show for better understanding
Headout worked well no glitches. The museum was awesome & sad. It brought back so many memories. A VERY well done memorial
The views were spectacular and the video of the City's growth overtime on the elevator ride up was really cool. It would have been good if more instructions were provided about the use of the $15 voucher and the tablet provided. I booked in advance and didn't remember everything I paid for when I got there.
Very helpful & friendly staff especially the kind older gentleman at the souvenir shop who took the time to explain bridges to me etc!! js
Visiting One World Observatory was an absolutely unforgettable experience! From the moment we stepped into the sleek and modern lobby, we knew we were in for something special. The elevator ride alone is incredible, as you watch the transformation of New York City’s skyline over the centuries in a matter of seconds. Once we reached the top, the 360-degree views were breathtaking — you can see the entire city, including iconic landmarks like the Statue of Liberty, Empire State Building, and Brooklyn Bridge. The interactive displays and digital guides really added to the experience, giving us detailed insights into the buildings and neighborhoods we were looking at. There’s also a sense of awe knowing you're at the top of the tallest building in the Western Hemisphere, which is a remarkable feat in itself. The staff was friendly and efficient, and though it was busy, the observatory is spacious enough that it never felt crowded. We also enjoyed a snack at the café while soaking in the views, which made for a perfect break before heading back down. If you're in New York, this is an absolute must-do. It's not just about the views — it's about experiencing the heart and soul of the city from above. Highly recommend!
Wasn't overly impressed. The iPad add on was a waste of money. We were at the top of the original WTC and it was much more impressive.
Superb view! Plus: the Statue of Liberty! The ticket takes you directly to the top of the Wod, with no need to queue to exchange tickets.
View original review in French
it's a magical experience we'd already had, but one we were delighted to repeat. the view, although a little foggy that day, was still magnificent and the experience awe-inspiring.
View original review in French
No lines and we arrived 1 hr earlier and did not make us wait. Nice flexibility when traveling with kids. Very friendly and helpful crew
The rocket elevator was so smooth I didn't have a chance to get dizzy:) And although it was a rainy day, the storm subsided enough to let see well into the other burroughs. Breathtaking and awesome are the two words I'd use to describe the views and overall experience.
Mid afternoon. View was good. The staff didn't.give much direction. Some of the guys were very good. All were very polite.
Ticketing experience was great! Easy with no complications. The tower experience was spectacular . Amazing view . A must do for everyone, even NYC natives . The WTC museum was very interesting, informative and touching though it may not be appropriate for those who are very sensitive and emotional.
It was easy, no line but didn't realize we needed reservations to restaurant to sit and eat, but they were kind and able to barely accommodate
The observation deck is the best view of the city, but the expense is fairly high for what amounts to walking around a room for 15 minutes. The 'skip the line' ticket simply allows you to go to a seperate line through security. After that, everyone is in the same line for the elevator, everyone is in the same line for the 'movie', everyone is in the same line to get through the mandatory picture area, and everyone is in the same line to get through the 'upsale' area where they try and sell you a tablet that explains what you are looking at (not sure how anyone with a smart phone thinks this is helpful). The trip is a continuous and unavoidable attempt to sell you additional services and products.
Quick and easy to book and use the tickets. One World was breathtaking the whole experience from entering the elevator to the views were amazing. Well worth visitbg. .
The views were all inspiring, and I was very glad to be there. It did not disappoint from the beginning of walking in to the elevator ride to the sites at the very top on the observation deck. When we had questions, the staff were absolutely awesome. If we get back to New York, we would absolutely want our daughters to come up with us.
the memorial has been so well laid out and a touching remembrance of those lives that were lost and the people that supported the cause.
Second time I've been here and loved it just as much as the first time . Great staff. Food and feeling on top of the world
It was a little overcast the afternoon we were there. Actually, there was a complete whiteout of the view. However, the displays and pictures of what was out there were awesome. It was still worth the cost of the experience.
Great views and a very fast lifts but the gift show is a rip off expensive and very poor quality the staff are very helpful and friendly.
Incredible views....nice time in the resturaunt...
Great visit and what a view! 360-degree view
View original review in French
The view of the New york bridges
View original review in Italian
I visited with my mother and kids..they enjoyed the all views thoroughly.
5% off
Inclusions
One World Observatory
Access to:
9/11 Memorial and Museum
One World Observatory
9/11 Memorial and Museum
The whole exhibit is beautiful and touching. My children, who were not alive when 9/11 happened were very interested and enjoyed the museum.
Audio narration was really good. Large overhead boards indicating next point of interest to start audio would have helped. The device was some confusing, it continuos closed out then you had to find your next exhibit
I am a former Metropolitan Police Officer and was deployed as a Family Liaison Officer to the american husband of his British wife who perished in the incident. To be able to see some of the remnants of the towers and to find the wife's name at the memorial was very emotional and humbling. I had wanted to visit the site for many years ad I am so glad I have now finally done so.
The last colum. Cut down and removal. where everyone got to sign it and everyone showed up to pay tribute. I chocked up reading it.
A wonderful , tasteful memorial to all the 9/11 victims and a great privilege to be there. Staff throughout were friendly and helpful and there was a suitably respectful atmosphere. The museum does justice to the event and all the victims and the final video on the humanity of the day , all the boats turning up to evacuate hundreds of thousands of Manhattan residents ( which we were unaware of) left a big lump in my throat and xthe shedding of a tear or two. Thank you.
The museum is impressive, depressing and emotional. It is very well laid out, lots of space and a very special atmosphere. The artifacts are well placed and the paths are easy to walk. The museum is a must for all New York guests.
View original review in German
Everything went perfectly despite the wait for the electronic tickets, which never arrived... thanks to the transaction receipt, we made the most of our visit!
View original review in French
It was humbling and very emotional. I witnessed the second plane hitting the tower and the silence when they grounded all flights.
The voice messages of victims before disaster struck. The lasting effect it had on the health of survivors - respiratory problems, cancers etc. Those are things I didn't think of.
The facility, the exhibits, and the fact that we didn't have to wait in line made it an amazing experience. I only wish we had alloted more time to see everything. The informaiton about how long we needed to experience everything was not accurate. We needed much more time to truly experience all that the museum had to offer.
The 9/11 Memorial was very moving and getting to read about alot of the victims was super special as well. The One World observatory's views of New York were amazing! Highly recommend both experiences!
The overall experience was really good. Just one advice for the visiting people, don't take the ipad. Watch the show for better understanding
Headout worked well no glitches. The museum was awesome & sad. It brought back so many memories. A VERY well done memorial
It's an incredible museum with history and meaning like no other. The architecture is amazing, the displays were so interesting and the videos amd recordings were so moving. Emily was our guide and she was wonderful, knew her stuff and had just the right amount of reverence. It was a moving experience and I am so grateful for the museum was bullt to honor all those who lost their lives amd those who made the ultimate sacrifice.
The exhibition is impressive, the museum is located in the same place where the towers used to be, to see the remains of what was left from that day is incredible; and I did not queue to enter.
View original review in Spanish
Having the tickets already purchased and not having to wait in line was great! The exhibits and audios were great. So many emotions and memories came back to what I was doing and where I was that day of the horrible attacks. Learning about the Survivor Tree was amazing. This was my 3rd time here and never knew about the tree.
The beautiful way we could walk thru that devastating day.... and the consequences of it on the world. Hesrtbtraking beyond words🇺🇸
An unparalleled experience, being able to know first hand something that changed history was incredible, the online purchase process was agile and allowed us to enter directly to the site.
View original review in Spanish
It was an emotional recollection of the tragedy of 9/11, with an amazing presentation of the tributes, recovered items and building remains.
The exhibit, the guide, everything was perfect! Would definitely use Headout again and will spread the word to my friends!
The whole experience was very moving. A wonderful tribute to the fallen firefighters, police officers, and other brave citizens. America must always stay united to preserve democracy.
The exhibits were so powerful. The movies and stories were amazing. I never knew about the boats evacuating the people off the island!
Visiting One World Observatory was an absolutely unforgettable experience! From the moment we stepped into the sleek and modern lobby, we knew we were in for something special. The elevator ride alone is incredible, as you watch the transformation of New York City’s skyline over the centuries in a matter of seconds. Once we reached the top, the 360-degree views were breathtaking — you can see the entire city, including iconic landmarks like the Statue of Liberty, Empire State Building, and Brooklyn Bridge. The interactive displays and digital guides really added to the experience, giving us detailed insights into the buildings and neighborhoods we were looking at. There’s also a sense of awe knowing you're at the top of the tallest building in the Western Hemisphere, which is a remarkable feat in itself. The staff was friendly and efficient, and though it was busy, the observatory is spacious enough that it never felt crowded. We also enjoyed a snack at the café while soaking in the views, which made for a perfect break before heading back down. If you're in New York, this is an absolute must-do. It's not just about the views — it's about experiencing the heart and soul of the city from above. Highly recommend!
It took me two minutes to buy the tickets online. They arrived by email, sms and wasap quickly. I didn't have to queue at the arrival.
View original review in Spanish
It was very interesting, especially to see the remaining parts of Ground Zero. At the same time, it was also moving to get an idea of what really happened here.
View original review in German
Inclusions
The views were spectacular and the video of the City's growth overtime on the elevator ride up was really cool. It would have been good if more instructions were provided about the use of the $15 voucher and the tablet provided. I booked in advance and didn't remember everything I paid for when I got there.
Very helpful & friendly staff especially the kind older gentleman at the souvenir shop who took the time to explain bridges to me etc!! js
it's a magical experience we'd already had, but one we were delighted to repeat. the view, although a little foggy that day, was still magnificent and the experience awe-inspiring.
View original review in French
The rocket elevator was so smooth I didn't have a chance to get dizzy:) And although it was a rainy day, the storm subsided enough to let see well into the other burroughs. Breathtaking and awesome are the two words I'd use to describe the views and overall experience.
Mid afternoon. View was good. The staff didn't.give much direction. Some of the guys were very good. All were very polite.
It was easy, no line but didn't realize we needed reservations to restaurant to sit and eat, but they were kind and able to barely accommodate
The observation deck is the best view of the city, but the expense is fairly high for what amounts to walking around a room for 15 minutes. The 'skip the line' ticket simply allows you to go to a seperate line through security. After that, everyone is in the same line for the elevator, everyone is in the same line for the 'movie', everyone is in the same line to get through the mandatory picture area, and everyone is in the same line to get through the 'upsale' area where they try and sell you a tablet that explains what you are looking at (not sure how anyone with a smart phone thinks this is helpful). The trip is a continuous and unavoidable attempt to sell you additional services and products.
Good view over New York in good weather
View original review in German
When the elevator doors opened we just gasped and said wow. Never forget get the views of New York. Fantastic
Great staff, no queues great experience Very helpful
kind service, hospitality, passion staffs
Very contemporary , friendly and professional
No crowds - ease of access Staff was personable Easy to find once off the PATH
Inclusions
The views were spectacular and the video of the City's growth overtime on the elevator ride up was really cool. It would have been good if more instructions were provided about the use of the $15 voucher and the tablet provided. I booked in advance and didn't remember everything I paid for when I got there.
Very helpful & friendly staff especially the kind older gentleman at the souvenir shop who took the time to explain bridges to me etc!! js
it's a magical experience we'd already had, but one we were delighted to repeat. the view, although a little foggy that day, was still magnificent and the experience awe-inspiring.
View original review in French
The rocket elevator was so smooth I didn't have a chance to get dizzy:) And although it was a rainy day, the storm subsided enough to let see well into the other burroughs. Breathtaking and awesome are the two words I'd use to describe the views and overall experience.
Mid afternoon. View was good. The staff didn't.give much direction. Some of the guys were very good. All were very polite.
It was easy, no line but didn't realize we needed reservations to restaurant to sit and eat, but they were kind and able to barely accommodate
The observation deck is the best view of the city, but the expense is fairly high for what amounts to walking around a room for 15 minutes. The 'skip the line' ticket simply allows you to go to a seperate line through security. After that, everyone is in the same line for the elevator, everyone is in the same line for the 'movie', everyone is in the same line to get through the mandatory picture area, and everyone is in the same line to get through the 'upsale' area where they try and sell you a tablet that explains what you are looking at (not sure how anyone with a smart phone thinks this is helpful). The trip is a continuous and unavoidable attempt to sell you additional services and products.
Great views and a very fast lifts but the gift show is a rip off expensive and very poor quality the staff are very helpful and friendly.
Good view over New York in good weather
View original review in German
When the elevator doors opened we just gasped and said wow. Never forget get the views of New York. Fantastic
Seeing the sunset over the Hudson and the city lights at night was unforgettable!
View original review in German
Great staff, no queues great experience Very helpful
kind service, hospitality, passion staffs
An impressive elevator ride and an exceptional panorama
View original review in French
Picturesque & Edifyinhg. Accomodating & informative, providing clear and concise directions in particular to the venue
Very contemporary , friendly and professional
No crowds - ease of access Staff was personable Easy to find once off the PATH
The best view in NY and all the story envolving this place is awesome.
The spectacular view and the tour, the information they give, everything.
View original review in Spanish
Very good tour. Friendly staff Would try it again
5% off
Inclusions
One World Observatory
Statue of Liberty and Ellis Island with Ferry Transfers
One World Observatory
Statue of Liberty and Ellis Island with Ferry Transfers
The 9/11 Memorial was very moving and getting to read about alot of the victims was super special as well. The One World observatory's views of New York were amazing! Highly recommend both experiences!
The overall experience was really good. Just one advice for the visiting people, don't take the ipad. Watch the show for better understanding
Headout worked well no glitches. The museum was awesome & sad. It brought back so many memories. A VERY well done memorial
Worked out very well and a great visit. Need to be.clearer that to go up the statue you need to have a separate ticket or have it booked in advance. Its not par of the basic ticket
We expected that people with tickets would have a shorter wait. Unfortunately, everyone had tickets and had to wait in line for 2 hours in the sun until the security check. Then another 1 hour until we were on the ship. On Ellis Island (also with a long wait) there was little time for the exhibition and we were back in Manhattan on the last ferry at 5:40 pm. The trip to Liberty Island and Ellis Island was very nice. However, we spent a good 4.5 hours of the more than 7 hours in line.
View original review in German
The actual tour was perfectly organized, but I cannot say the same for the "headout" support team. Badly reviewed. How come no one picks up our phone calls for two days?!!
The Statue of Liberty and the history in the museum is impressive 10/10 beautiful experience because of the punctuality and accessibility to take pictures.
View original review in Spanish
Seamless ticketing experience but the entry to battery park was closed and hence had to go round and round before catching the ferry..
Visiting lady liberty , the museum as well. I was able to learn the history and I highly recommend to anyone visiting NYC not to miss this .
Visiting One World Observatory was an absolutely unforgettable experience! From the moment we stepped into the sleek and modern lobby, we knew we were in for something special. The elevator ride alone is incredible, as you watch the transformation of New York City’s skyline over the centuries in a matter of seconds. Once we reached the top, the 360-degree views were breathtaking — you can see the entire city, including iconic landmarks like the Statue of Liberty, Empire State Building, and Brooklyn Bridge. The interactive displays and digital guides really added to the experience, giving us detailed insights into the buildings and neighborhoods we were looking at. There’s also a sense of awe knowing you're at the top of the tallest building in the Western Hemisphere, which is a remarkable feat in itself. The staff was friendly and efficient, and though it was busy, the observatory is spacious enough that it never felt crowded. We also enjoyed a snack at the café while soaking in the views, which made for a perfect break before heading back down. If you're in New York, this is an absolute must-do. It's not just about the views — it's about experiencing the heart and soul of the city from above. Highly recommend!
Everything, but I really liked riding the ferry. I loved getting to know the statue of liberty because it was my childhood dream
Its my first time visiting Statue of Liberty and it was a fun, educational, and existing experience riding in a ferry going to the Island. Lots of picture's...
Wasn't overly impressed. The iPad add on was a waste of money. We were at the top of the original WTC and it was much more impressive.
Superb view! Plus: the Statue of Liberty! The ticket takes you directly to the top of the Wod, with no need to queue to exchange tickets.
View original review in French
It was a wonderful experience, the security was excellent, next time I will take my whole family, thank you for your service.
I love going to stauts of Liberty and visiting but I was not able to go into the state at all I did not have the prop tickets So I left annoyed
No lines and we arrived 1 hr earlier and did not make us wait. Nice flexibility when traveling with kids. Very friendly and helpful crew
Just wish it were easier to tell what ticket gets you inside the Statue of Liberty. I thought the one I bought was for that but was told no something about purchasing a few days in advance to get inside lady Liberty. Still had a great experience though
Working with Headout was easy on my phone. Visiting the Statue of Liberty and Ellis Island was very moving and emotional. We didn't have tickets to go inside the statue, but wished we had bought them. The tickets were reasonably priced, which was a big plus for us. Everyone working with our excursion were polite and knowledgeable. It was so interesting to see how the statue was built and shipped. The enclosed pictures help to show the scale of her size.
We really liked that we could enjoy on our own. We tried the audio phones, however unsuccessfully. My husband could not hear we tried several different things but no luck. The phones were frustrating to my daughter also. I read everything for them, we really enjoyed the history. Even though the weather was somewhat uncooperative, it was a fabulous experience and we were so glad to have experienced.
It was not clear whether our tickets were also for entry to the Statue of Liberty. We wanted to walk to the top of the statue and were not allowed to. That's why we ordered the tickets. Nowhere did it say that we would not be granted entry.
View original review in German
Everything about this trip was great. The online booking system was fast and very user friendly. The ferry service to Liberty Island and Ellis Island was very good ( the exiting and boarding take a little time ) but overall very good. I have mobility issues and the staff were both friendly and very helpful making sure that I embarked and disembarked safely. The museum's on Liberty island and Ellis island are both very good and definitely worth taking the time to visit them. Food and drinks are available and very reasonably priced f considering they are busy tourist attractions. Highly recommend this trip for all, young and old.
When I booked the trip to the Statue of Liberty I was not told to obtain clearance to enter the statue and to climb up, at least one week in advance.
The attraction I booked for was amazing. The ticketing and queuing was easy and all sign posted all the way. We arrived at early and was able to get straight through and into our boat. Definitely book through this company again.
The HOHO team told me to a different stop for the Statue of Liberty stop. We had to take a Taxi to returned back to the Battery Park.
Inclusions
Exclusions
10% off
Inclusions
One World Observatory
Edge Observation Deck
Access to:
One World Observatory
Edge Observation Deck
time to get inside to the main event took way too long. i thougt i was at disney world, not what I was expecting or cared for.. once inside the main area, everything was fine..but the lines getting to this main even was just too long and too slow for my taste
I could have spent all day on the observation deck. This experience was amazingly breathtaking. The only downside was when trying to leave. The line to exit was wrapped around twice with no clear beginning or end. There were so many people you really could not move. In the event of an emergency, it could have ended poorly. Establishing a better exit strategy will make this experience even more magical than it already was.
The access point was not clearly marked, lines to go up and down were too long, and the observation deck too crowded to enjoy. This is a recipe for sowing bad behavior among customers, and we saw that, too. We will not come back or recommend this activity to anyone else.
Seeeing the Empire State was amazing. I think it's slightly overpriced, whilst we were there8( of us) We all wanted a drink and I found the drinks and gifts completely overpriced. X
Skyline at sunset was awesome! Didn't like the fact we couldn't get in in the hour time frame of our booking time like the instructions said.
The staff were friendly from the moment you entered the building. Very helpful & knowledgeable . The price was well worth it. The views were AMAZING. The wonderful sights of the Hudson River from yachts to barges traveling up & down.Decorations, bathrooms, Cafe were all amazing. VIEWS OUTSIDE from DECK were gorgeous...so many photos opportunities. FABULOUS 2 hrs. Definitely will bring friends...I will be back.
Not your fault but weather spoilt it , also could not walk on glass floor , loud school parties which I was not expecting, apart from the extra payment to climb , there didn't see much to do unlike ESB , Summit and World trade , it needs something else for the money I paid
The 9/11 Memorial was very moving and getting to read about alot of the victims was super special as well. The One World observatory's views of New York were amazing! Highly recommend both experiences!
It was wonderful, an incredible feeling. I've never climbed such a tall building for the first time, and I'm very grateful to have made such a memory.
View original review in Portuguese
The view was the best, it has breathtaking scenery, the facilities are also beautiful. If I would go again it is worth it.
View original review in Spanish
The overall experience was really good. Just one advice for the visiting people, don't take the ipad. Watch the show for better understanding
Insane views of the city. People were nice about photos as well by not clogging up the glass. Book on a sunny clear day and you'll have the best time. Worth the money in my opinion
Headout worked well no glitches. The museum was awesome & sad. It brought back so many memories. A VERY well done memorial
IT WAS AN INCREDIBLE VIEW OF NYC, the attraction starts in the elevator, I thought the projections on the walls were really cool, a mixture of technology and nostalgia. I also really liked the service and the organization, but it was a shame that the day was cloudy and the scenery was a bit spoiled. I'll definitely be back.
View original review in Portuguese
What breath taking views! All of the staff that we encountered were professional and friendly especially the store clerks. I highly, no pun intended, recommend this experience
The impressive views mainly; although at the beginning it was something as spectacular as the illuminated beams, and to see how the elevator works, not to say
View original review in Spanish
Spectacular sunset. The beveled glass walls are also great. The glass floor and the view downwards are somewhat disappointing.
View original review in German
Absolute feeling of freedom! It seemed there are no borders, no glass walls! I could fly where ever I wanted. Thank You for this amazing experience!
There was too many people, maybe you should put some time limit. Because everyone wants to take a picture and to walk, to see the city from the rooftop. But there was a lot of people at same time on same place. We were not able to take a photo. Maybe time limit will solve this problem. Time limit of one hour
This was a great experience. Views are breath taking and there was no rushing you away. We could take out time to take in the views and get some pictures. Went at sunset and it was busy and plenty of people who didn't understand the concept of queuing for certain locations. The outside deck is on one corner but you can get inside views of the whole 360 degree surroundings. Longest queue was to get down but even that went quick quick. Can definitely recommend
I visited the Edge in the morning and it was great because there were few people so I was able to take advantage of the opportunity to see the city and take photos more calmly
Many compliments because the view is the best in New York, your staff very nice, I loved noticing that they clean the windows every now and then! Very good experience! I would recommend it !
Never felt crowded, weather could have been clearer. Spectacular views all around. Staff clearly there to serve people and ready to assist.
The perfect time, just before sunset. This way, you could see the city in the light and also in transition, when the lights in the streets or on the buildings go on.
View original review in German
The elevator ride at the beginning was really nice and this made us even more excited! We combined day light with sunset and even when it was really crowded the vibe was amazing! We were allowed to skip the line as a couple when heading back downstairs so this went really fast which made us expierence complete 🤗
Choose skip-the-line tickets when purchasing your admission to the One World Observatory. This option guarantees priority access, allowing you to bypass the regular lines and proceed directly to the security screening and elevator.
Save time and avoid on-site queues by booking your One World Observatory tickets online. This is a convenient method to book your skip-the-line tickets in advance, ensuring a smooth entry upon arrival at the attraction.
Arriving early in the day can help you beat the crowds and minimize waiting times. By planning your visit early in the morning, you can increase your chances of enjoying a quicker entry to the One World Observatory.
One World Observatory TimingsNote: All One World Observatory tickets include the option of choosing a timeslot. The Skip-the-line is the only ticket that allows you to bypass all lines and head straight to the observatory.
Yes, you can book your One World Observatory skip-the-line tickets to bypass the regular queues and enjoy priority access to the One World Observatory.
Yes, skip-the-line tickets are available for One World Observatory, offering a convenient way to skip the regular lines and ensure a smoother entry.
The One World Observatory skip-the-line tickets are priced at $55 and above.
You can book your One World Observatory skip-the-line tickets here.
Booking skip-the-line tickets to the One World Observatory allows you to save time and enjoy priority access, maximizing your experience at the attraction.
Yes, One World Observatory skip-the-line tickets are worth considering, especially if you value convenience and wish to make the most of your time at the One World Observatory. They offer a more streamlined experience, allowing you to focus on enjoying the views and exhibits.
No, your One World Observatory skip-the-line tickets do not include a guided tour.
Yes, booking your One World Observatory skip-the-line tickets online gives you priority access to the attraction.
The waiting time at the One World Observatory is about 40-50 minutes.
No, audio guides are not included with One World Observatory skip-the-line tickets.
The One World Observatory skip-the-line ticket holders should use the entrance at the West Plaza and enter through the priority access line.