Rockefeller Center Guided Tours

The view and learning the history

We had a long line and hours standing to get inside. They divided us into lines to let us in but the last ones in were coming in with no sense plus there was too much crowd on top because there was no time. Also we paid to get in at 7:10 pm but did not go up until 7:40 pm which is absurd. The experience was unpleasant despite the beautiful visit where di bede all nyc

My flight was delayed so I messaged beforehand to see if we could push the time back and I was told no. I lost the money for the tickets and wasn't able to give my son the experience that I had promised him.

The organization from its staff and facilities

Lot's of new information about the Rockefeller buildings. Our guide was really enthusiastic and well prepared. It would be better if the tour would contain the observation desk.

First of all, the tickets for the guided tour are very vague in the description of what is offered and at no point do they specify that you never get to the Observatory at the top of the Rockfeller. So I took a “Floor of the Rock” tour instead of a “Top of the Rock” tour. Imagine my disappointment when nothing led me to believe that I'd be staying on the ground to tour Rockefeller Center guided by a “robotic” guide spouting his text in English. Afterwards, the guide, who didn't speak a word of French, handed us an audioguide that offered no other language than English. For a tourist city, I'm still amazed and disappointed that no monument, museum or other, especially in New York, ever suggests a translator in French, Spanish or Mandarin, which are among the most widely spoken languages in the world, and given the number of foreign tourists. In short, being left on the ground with no hope of climbing to the top of the observatory made me leave the group in the middle of the tour, DISAPPOINTED AND FRUSTRATED. I hope you'll take my feedback into account.

The experience was great. We took a tour of Rockefeller plaza and it was very informative. The ticketing process was easy but I did not like that I needed to download an app to have access to them. There was no QR code in the email and the tour required it, so I had to download an app I'll probably never use again.

Tour guide was very good. Enjoyed the experience

Very interesting and informative

James the tour guide was amazing

It was amazing. I was able to see all the attractions I wanted and had a seamless experience with getting checked in.

We had a great time. Eat before you go in. Cafe is pricy. Plan on being there at opening to have ample time and avoid a crowd for an hour or two. Sooooo much to see so plan a second visit and wear comfy shoes.

It was a beautiful place and all the staff were very pleasant and helped us when lost or in need of directions. Its a very informative place and would definitely recommend.

The system is simple and generates clear indications to the user. All the activities were impeccable. Good group guides, knowledgeable and empathetic.

I had very bad issue with bus driver. He did not allow me to take ride on bus even i was there in line with my family. He pushed my wife to get into bus so hard that it hurt her. My daughter was crying with his loud yelling. It was totally discrimination from driver with another passenger. He openly said "i will not let you take ride in my bus but take another next bus." I am not going to tolrate this kind of behaviour. Will definately go next step for this.

wonderful view of the city with all its lights from a unique point of view compared to other skyscrapers avoided the queue thanks to the tickets purchased in advance

Wonderful customer service & however, buses cleaning should be increased!!

It was so easy to use, you literally just find the attractions you want to see and head to the entrance with your QR code ticket pass. Even those where you have to book, the experience was easy to complete through the app. Will recommend.

I loved that the ticket was available for our first event. When we were here years ago, we had to pick up the tickets and have them validated. Technology has really made this part great! It was easy to get there and go. We enjoyed the Islands very much!

Such a great experience and hassle free. Combination tickets saves time and money.

It was an amazing experienced.Thank you very much

Perfect outlook and nice historical look through the presentation in the theatre

We were behind a bit in time of our booking and panicked arriving! But the staff on entrance were so obliging to help my family get to gain the amazing experiencebof the edge! Would highly recommend it for all to do..

The place is amazing in every way – the view, the lookout point, the feeling, and the glass floor all come together to make the experience especially powerful.

It was an amazing experience—even though the weather wasn’t great and the view wasn’t the best, we still had a fantastic time😇

Fun visit and such fabulous views of NYC.

Everything about it was great and the view was absolutely amazing.

The highlight of my visit was the beautiful view.

This experience is perfect for

This experience is perfect for a family trip.

This was an amazing experience! The views were spectacular! It is a must see and do!!!

It was too windy but such a great view

Skyline view the best from New York !!!

Spectacular and breathtaking Spot in New York City! 😱🤩

Visited the Edge on a lovely clear day and got amazing views of NYC. Highly recommend

That clear floor thousand feet above the street is amazing! Nothing else like it!

The view and location are great keep it up

Bird's eye view of the city. Lines long and slow but well organised with pleasant staff

Awesome experience . It was nice experience

The organization from its staff and facilities

I am speechless. That was awesome. From buying the tickets, welcoming, experience... that was a lifetime memories to keep. Thank you for the good job and keep it up.

line too long plus alot peoples impsible take pictures. the view was beatiful but no employes to help in order to everyone can enjoy the view and take pictures

Interminable thing due to elevator malfunction. Instead of notifying us they left us 90 Min waiting before giving any explanation of the problem. Another 60 min wait then, with children on top of that. Easy to pay, hard to get refunds or excuses.

Edge is a top venue to visit, 1st time this year and will be going again on our next visit to New York. The views from the observation decks are amazing, even the elevator ride was impressive with the built in video show. Would thoroughly recommend a visit while in New York.

We had to wait 45 minutes for the train. As compensation, some visitors then received a voucher for a glass of champagne, others didn't, so we didn't feel disrespected.

So beautiful and so fun. Such a great view with a unique perspective of looking down under your feet. The building is also great before you even get to the Edge, fun shops and restauarants. Loved it. I highly recommend going if you like high buildings with amazing 360 views - if you are scared of heights - don't go -otherwise join in the fun.

We bought tickets to enter at 7:20 PM and we arrived at 7:00 PM, but we didn't go up until 8:30 PM, so we missed what we wanted to see: the change from day to night.

The line to get into the vanderbilt building was long, but totally worth it! We liked it! Moma was so incredibly efficient and kid friendly!

So many artists and different works. Something for everyone. And a nice cafe and bar to relax for a while in. Well laid out.

We were able to see the arts of the old and new artists. Some installations were fun and interactive. I enjoyed browsing the gift shop slso. Ticketing with headout was quick and efficient.

Classics and Contemporary in such an unbeliveble Building, it's needed to do, if you have a stay in NY

The enormous space of the museum and all the different rooms

It was very straightforward and quick to enter the exhibition. It was great experience.

A wonderful experience, good organization, punctuality, care, incredible works, I would definitely recommend your visit.

The organization from its staff and facilities

As an art teacher & artist, I feel the spaces & display provided wonderful viewing for all attending. The lighting was well done. The numerous, extraordinary, important art works that I have only seen in art history books, were glorious to see. Each was breathtaking! I was thankful to be able to view & approach each work intimately & respectfully, allowing me to enjoy the artist's hand at work. I feel more connected historically, humanly, & artistically to our world. My inner passions for art have been stirred to the point of brimming over with inspiration. Thank you to all professional staff & MoMA for a day well spent traveling through time with creativity & passion.

We arrived into Manhattan at 1:25 pm. We'd last eaten at 3 am EST. The moma not only was smazing- but we ate ate 2 of their cafes. I am celiac -and they were able to accommodate those allergies! The food was fresh and high quality! Great adventure!

CAMP films, artwork, I've been to the MOMA before and appreciate that I only recognized a few pieces and was seeing many new works.

The museum staff were very rude to visitors, yelling at them to get away from the paintings. EVERY single painting should have the railing around the front of it so people will respect the boundary & the "guards" don't have to yell every five seconds. It really detracted from the experience.

I ran out of time to visit the 4th floor. I didn't see my favorite painters 😩 they threw us out in a bad way. If they had explained it to me before I would have gone earlier.

I enjoyed the various artworks displayed around the museum, although my absolute favourite was the retro-design and pop culture section located at the northern part of the 3rd floor. It featured a walkman, first Mac PC, and a first moka Express along with various facts about these pop culture icons

The experience was wonderful. From the moment we ordered the ticket through the very user-friendly hall, the possibility of bringing wine into the hall was wonderful. The audience cooperated, the perfect direction, the talented cast, we enjoyed every moment. Thank you.

With the pre-booked ticket you still have to wait in the same line with everybody else before you get into the museum. But it goes ahead pretty fast. In the MoMa most people seem to go for the most famous paintings, while it's more acceptable in the other rooms. It's crowded anyway. However, it's a great museum and absolutely worth a visit.

I enjoy the exhibits and arts. Amazing and wonderful. This is my very first arts visit. It could have been better had I have a little background about these famous people and their works. It's a great place to visit

I always enjoy MOMA, especially the large collection of Impressists. This time in addition to my usual favorites I really enjoyed the Turning Point Exhibition. It was fascinating to read about the thoughts and intentions behind these innovative designs. The exhibit was also displayed in a very enticing manner with each exhibit allocated its own mini stage.

Seeing the works of Monet, Picasso and Van Gough, I was speechless. These were priceless jewels and no words I can utter to further explain the beauty that comes from each canvass.

The museum is phenomenal that goes without saying I can walk around there for hours. But I am taken aback about how loud it is how everybody seems to be comfortable to have full conversations. When I'm at the Met or the Whitney, I can hear my heartbeat. I really had a hard time. Enjoying everything with how loud it was. I also think you should make some efforts to organize the crowd around starry night. I'm not gonna pretend to have the answer. But putting it in the corner seems like maybe not the way to go. I had a few interactions with the staff and they were polite, respectful and very helpful. Nothing but great things to say about them.

An exhibit Jack Whitten was stunning. We slso had a bite at the Cafe ehich was good. The tapestry "Cadence" was gorgeous!

The ticket process was easy, thanks to you. The Caspar David Friedrich exhibit was astounding and captivated me most of the day. Love The Met!

The exit was rushed and rude, it is understood that there is a closing time but not the impertinence.

When I visit the museum, one floor was closed. There wasn't any information about why.

Loved the huge tapestry exhibit and all the old favourite masters - can't beat a Starry Night ❤️

The view and learning the history

I really enjoyed our guide Guillermo, who is a font of knowledge and reenacting that beautiful iconic scene sitting on the beam overlooking glorious Manhattan was incredible. I highly recommend it to everyone.

James the tour guide was amazing

It was a unique experience to see New York from above, the views are incredible. If I go back to New York, I'll take another trip, this time at night,

It was a really good experience heading out with headout and I loved the tour a lot!

We had a long line and hours standing to get inside. They divided us into lines to let us in but the last ones in were coming in with no sense plus there was too much crowd on top because there was no time. Also we paid to get in at 7:10 pm but did not go up until 7:40 pm which is absurd. The experience was unpleasant despite the beautiful visit where di bede all nyc

My flight was delayed so I messaged beforehand to see if we could push the time back and I was told no. I lost the money for the tickets and wasn't able to give my son the experience that I had promised him.

The organization from its staff and facilities

I had an appointment for 2 p.m. and I arrived. I was put on the flight very quickly. I was lucky to be with the pilot who flew very well and professionally. The explanations in flight were clear even with my low level of English. For the technical part, the Safety video was clear, the ground staff very rigorous for access to the helicopter. For the maintenance of the helicopter (being a pilot myself) you can go up with complete confidence the machines are well maintained. In conclusion I recommend

Ease of hop on hop off and that was about it.

Bought a 2 day all inclusive pass, spent Saturday on the red route with plans to do the blue route Sunday. Unfortunately Sunday morning we were informed that the blue route was canceled all day, and everything i had planned for that day went up in smoke. This caused my anxiety to get pretty bad. Our plans centered around the bus and the 2 routes as we had no vehicle with us and do not really understand the subway system. Then we decided to ride the red route again and do a few more things on it since we could nonlonger do the blue route. Sights set on the statue of liberty.. Oh the bus driver cannot speak English, and just continues driving right past the stop, never announced or said anything so now we are at stop 12 and if we want to do the statue we have to ride the route all the way back around. Busses stuck in traffic, cannot get off unless it is a designated stop, even when we were stuck in parade traffic and wasting our time. Driver constantly honking horn, even when there was no place for anyone to drive to. Tried to get a partial refund for our tickets since all of the plans I had for Sunday were now messed up, was told to call another company, then another. I will not be doing this again, nor will I recommend it to anyone, it was not a good experience at all.

Being able to book attractions. Just wish you could book world trade centre memorial museum Rockefeller and edge in advance too instead of having to go on the day or go there to book which is inconvenient.

It was amazing. I was able to see all the attractions I wanted and had a seamless experience with getting checked in.

We had a great time. Eat before you go in. Cafe is pricy. Plan on being there at opening to have ample time and avoid a crowd for an hour or two. Sooooo much to see so plan a second visit and wear comfy shoes.

It was a beautiful place and all the staff were very pleasant and helped us when lost or in need of directions. Its a very informative place and would definitely recommend.

The system is simple and generates clear indications to the user. All the activities were impeccable. Good group guides, knowledgeable and empathetic.

I had very bad issue with bus driver. He did not allow me to take ride on bus even i was there in line with my family. He pushed my wife to get into bus so hard that it hurt her. My daughter was crying with his loud yelling. It was totally discrimination from driver with another passenger. He openly said "i will not let you take ride in my bus but take another next bus." I am not going to tolrate this kind of behaviour. Will definately go next step for this.

wonderful view of the city with all its lights from a unique point of view compared to other skyscrapers avoided the queue thanks to the tickets purchased in advance

Wonderful customer service & however, buses cleaning should be increased!!

Of the 5 activities, 2 were difficult to book. We had to go to the activity the first time preferably in the morning (to have space) to validate a visit time then come back during the day depending on the time we had. For example, on the Statue of Liberty boat trip, we had to wait a good hour at 9 a.m. before being offered the first free time at 5 p.m.. So hello return trips and wasted time! Even though we bought an activity card! Otherwise, when it was normal, it was perfect.

Good selection for all sort of interests.

It was so easy to use, you literally just find the attractions you want to see and head to the entrance with your QR code ticket pass. Even those where you have to book, the experience was easy to complete through the app. Will recommend.

I loved that the ticket was available for our first event. When we were here years ago, we had to pick up the tickets and have them validated. Technology has really made this part great! It was easy to get there and go. We enjoyed the Islands very much!

Such a great experience and hassle free. Combination tickets saves time and money.

It was an amazing experienced.Thank you very much

Everything from the elevator ride to the room with the Silver inflatable balls... (which kids really enjoyed)... great day! Will definitely recommend to friends when we get home, should they visit NY!

This visit was like Waw experience for me and my siblings. I have never felt like that in my life and you can never find the food and drinks anywhere else I promise you. The customer service was thrilling. Overall we felt like kings 👑 my brothers are still overwhelmingly grateful for the memory we had out there yesterday.

The views of NYC: The Chrysler building, MetLife, Pepsi Cola, WTC... incredible! Also the metallic balloons room is amazing, we felt like kids again. The top roof bar drinks, Almond croissant and ambiance are tops.

It's awesome visiting the Summit One.

The view was incredible, the energy too and everything was awesome

Excellent organization and wonderful experience for all adults who enjoy the game and the surprise.

The highlight of my visit was the view and the activities with the silver balloons.

This place is perfect for a good time with the family, with a view that's just incredible. It's a great experience

The great view it has, the balloon room is fantastic!

Time for waiting to entrance, the attention of the employees.very nice .. and good organization

I did not get to see the sunset but they say it is beautiful.

it's and unfortunately memory.

Great views, very friendly and helpful staff 😍

Great experience to be in such amazing place with a lots of fun respectful staff and well organized,, food and drinks and the ambiance in general was as expected Will come back again in the future !!!

It was really great, especially: The amazing skyline, The ballon- room, The wonderful photos, we took, The relaxed atmosphere with all the friendly people, we met .

Everything really beautiful! Definitely worth trying when you come to New York We had a great time Thank you very much for the experience

I genuinely found quite invasive that as soon as you walk in they move you around like sheep, taking pictures on wooden walls saying they are "souvenirs", and doing a full facial scan?!?! It's supposed to be for an "inversive" experience, however I wouldn't justify pretty much taking my full identity for my face to "show" 5 seconds on a cloud. A QR code currently retains my data and plenty others. Very uncomfortable. Other than that, it was okay. Would appreciate having more info on the views.

Too many visitors at once. That's why the effects didn't really come into their own. Somewhat chaotically organized. The view was great, but you could also use the Empire State Building.

The beautiful view, made in the evening! Service with you, excellent, purchased tickets and received within minutes ...great service!

Great view, really fast elevator, remarkable number of persons in the staff, friendly and focusednice and surprising gimmicks on the decks

Breathtaking! Being at eye level with the Empire State Building or the Chrysler Building in a hall of mirrors or between floating silver balloons is simply wow. As is the view of southern Manhattan. The Summit was the sightseeing highlight of our stay in New York, without a doubt.

Ticketing was excellent just like what we experinced! At the Edge we were earleir than booked appoinment but they let us get in. Thank you for that!We managed to be on time at the next program!

The viewpoint is very cozy, but I feel that they can make the visit much better, in the elevator there is a lot of expectation but when you get to the viewpoint there is not much attention, it would be nice if someone would explain what you are seeing in the city, you only see a thousand buildings and the empire state because you know it is the empire state but no one explains what the heck are the other buildings, if they include audios in different individual languages as they do for example in the colosseum in rome telling the history of what you see from the viewpoint, it would stop being just a viewpoint of buildings and would become a history of the most visited concrete jungle in the USA, it would be a bit of their culture from the best viewpoint in New York, think about it.

The ease of entry, the atmosphere is really charming and captivating, the view from this viewpoint is breathtaking. It is worth including this attraction in the itinerary.

The incredible views of the Empire State Building and the Chrysler Building on a beautiful, sunny in March, no less, but the Air Affinity was my favorite!